Plumtree Campground and Retreat (PCR) Rules, Regulations, and Etiquette

  1. We adhere firmly to our cancellation policy for all cancelations, listed below.
  2. Check-in is noon for campers and 3 pm for cabins/spaces. Check-out time is 11 am, late check-outs without approval may incur an additional charge.
  3. Quiet time is 10 pm to 8 am.
  4. Be respectful of your neighbors at all times. Do not walk through occupied sites and on any cabin/studio porches.
  5. No swimming in the pond.
  6. Fishing is allowed only for registered guests with the purchase of a trout pass for $10 that allows for the harvest of 1 fish. No catch/release and barbless hooks are to be used to prevent damage to fish. Max 4 passes/day and no fishing after your check-out time. Fishing is for recreation and for what you can use, not to stock a freezer. No cleaning of fish inside cabins or studios, there is an area next to the Outpost Pavilion where fish can be cleaned.
  7. Speed limit on property is 5 mph and watch for children, dogs and walkers.
  8. Two pet maximum with required vaccines (proof if needed). Pick up your dog’s waste and dispose of properly. Dogs must remain on a leash at all times, not be left unattended at any time, and have to be under command.  Any aggressive, disruptive or destructive behavior will not be tolerated. If staying in a studio or cabin, do not bring a pet without prior notification (either disclosing on reservation or communicated by email, etc.).
  9. Children must be under adult supervision at all times while on property and parents are responsible for children’s behavior and safety. Any disruptive or destructive behavior will not be tolerated.
  10. Zip line and climbing tower are not in use at this time, please keep off. If observed on any of the lines, platforms or towers, you will be asked to leave the property without refund, no exceptions.
  11. Keep campsites clean and tidy. Trash is to be contained at all times and placed in the dumpster.
  12. Please assist with keeping bathhouses clean and to a high standard. No personal items are to be left in showers, on hooks or on countertops, they will be discarded if found.
  13. No outside firewood or deliveries of firewood are permitted as to not introduce invasive species to our grounds. This includes all wood stoves in space rentals as well to prevent chimney buildup.  Our Manager Jimmy, takes care of all firewood needs with very reasonable pricing on bundles or bulk loads. No refunds will be issued on unused wood purchased.

 

Lodge, Studios, and Cabin Rules and Regulations

  1. Check-in is 3 pm and check-out is 11 am
  2. Late checkouts without approval may incur an additional charge
  3. If not checked out by 11 am and not on property, we reserve the right to remove belongings to ensure the space is ready for the next guest
  4. Quiet time is from 10 pm to 8 am
  5. No smoking in any property, pavilions, and on lodge/cabin/studio porches
  6. Smoking indoors will incur a $250 cleaning fee
  7. No ashtrays are provided
  8. No loud music in any space or common areas such as pavilions, porches, or decks
  9. No fireworks of any kind
  10. Please be respectful of your neighbors and mindful of noise levels
  11. Parking is designated for each space and is marked on the map sent with check-in instructions. Please do not park in other spaces unless preapproved and parking is for one vehicle.  Preapproval before arrival is needed if bringing additional vehicles.  A parking pass will be issued for each space and additional parking passes can be purchased based on parking availability.
  12. Please do not remove anything from the spaces. Comforters, blankets, towels, etc. are not to be taken outside.
  13. Please do not dispose of grease down drains and unclogging of drains will be an additional cost to the guest.
  14. Firewood for the wood stoves must be purchased from us as some wood can cause chimney build up which can cause chimney fires. Please do not burn paper products, plastic or twigs in any wood stove.  If unfamiliar with wood stoves, please contact us and we will be happy to provide instructions.
  15. Fishing is allowed only for registered guests with the purchase of a trout pass for $10 that allows for the harvest of 1 fish. No catch/release and barbless hooks are to be used to prevent damage to fish. Max 4 passes/day and no fishing after your check out time. Fishing is for recreation and for what you can use, not to stock a freezer. No cleaning of fish inside cabins or studios, there is an area next to the Outpost Pavilion where fish can be cleaned.
  16. Dogs are welcome with a 2-dog max and a pet fee of $25/dog to allow for proper cleaning
  17. The pet fee must be paid prior to check in information being sent and if ignored, we reserve the right to cancel the reservation.
  18. Please do not bring a dog without prior notification, we are on property and will ask to collect the pet fee. Please do not ruin our pet friendliness for others.
  19. Dogs must be well-behaved, nonaggressive, house trained, under voice/e-collar command and remain on a leash while on property
  20. No pee pads allowed, and waste must be picked up/disposed properly.
  21. Dogs must always be supervised and not left on property alone at any time.
  22. Any disruptive behavior will not be tolerated, and guest will be asked to leave. This includes uncontrolled barking that is not corrected.
  23. Damage to property by dogs will be the sole responsibility of the guest.
  24. All other pets will need preapproval prior to check-in.
  25. Dogs shall be vaccinated and if any issue, proof of vaccination will be required.
  26. Check out instructions.
  27. Please leave the Lodge/Studio/Cabin in the condition in which you found it.
  28. Leave beds unmade and place used towels on the bathroom floor.
  29. Wash dishes and place in drying rack or place dishes in dishwasher and start.
  30. Please only use the dishwasher tabs or dishwasher liquid provided.
  31. Collect trash into kitchen can.
  32. Turn heat to 62˚ or air to 80˚.
  33. Turn off all lights and fans.
  34. Please text when you leave (828-528-5559).
  35. We do not employee a cleaning service as we manage and clean all of our cabins and studios. We are very hands-on and know what our spaces look like prior to arrival and after departure.  We take great pride in ensuring all our guests have wonderful stays and ask that the cabins/studio be left in the condition in which it was found.

Thank you for visiting and we hope you will stay with us again!

Jed and Jenifer

Cancellation, Alteration, and Refund Policy

  • 15 or more days in advance:  10% cancellation fee with 90% refund
  • 3-14 days in advance: 50% cancellation fee with 50% refund
  • 0-2 days in advance: 100% cancellation fee with 0% refund
  • No shows or after check-in: 100% cancellation fee with 0% refund
  • Refunds will be made using the same method as the original payment

 

No refunds due to weather, Wi-Fi issues, or late arrivals/early departures.

We recommend raysweather.com for the forecast for the area.